1-Year Limited Warranty
Warranty Terms & Conditions
Thank you for choosing our product. We stand behind the quality of our craftsmanship and are pleased to offer a one-year limited warranty from the date of purchase.
Coverage
This warranty covers:
• Manufacturing defects in materials or workmanship
• Technical faults that prevent normal use
• Damage occurring under normal use not caused by misuse
Exclusions
This warranty does not cover:
• Normal wear and tear (scratches, scuffs, dents, or cosmetic damage)
• Damage caused by accidents, misuse, neglect, or modifications
• Damage resulting from exposure to extreme conditions or improper handling
• Loss and theft
Customer Responsibility
• Customers are responsible for all shipping costs, duties, and taxes related to sending the product for inspection or replacement.
• We do not provide free shipping for warranty claims.
• If a claim is approved, we will send the product at our discretion.
Important Notes
• Replacement items are covered under the remainder of the original warranty period.
• This warranty is valid only for the original purchaser and is non-transferable.
• Proof of purchase is required for all claims.
How to Start a Warranty Claim
• Contact Us: Start a claim by using Live Chat on our website or by emailing us.
• Submit Details: Provide proof of purchase along with a clear description of the issue and supporting photos or videos.
• Review Period: Our team will carefully review your claim within a minimum of 10 business days and confirm the next steps.